Agency Access recognizes that its customers, visitors, users, and others who use agencyaccess.com or other web sites owned or operated by Flipside Prodigy, Inc. value their privacy. This Privacy Notice details important information regarding the use and disclosure of user information collected on the Agency Access website(s). We provide this Privacy Notice to help you make an informed decision about whether to use, or continue using the Agency Access website(s).
This Privacy Notice is incorporated into and is subject to Agency Access’ Terms and Conditions of Use. Your use of the Agency Access website(s) and any personal information you provide on the Agency Access website(s) remains subject to the terms of this Privacy Notice and our Terms and Conditions of Use.
Please note that any video, image, or other content posted at the direction of users onto the Agency Access websites becomes published content and is not considered personally identifiable information subject to this Privacy Notice.
From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, competitions, live chats, message boards and Agency Access membership.
By entering your details in the fields requested, you enable us and our service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with current legislation and aim to meet current Internet best practice.
- We may use your contact information for any of the following reasons:
- To provide you with information about products or services you've ordered
- To provide you with e-newsletters you have requested
- To send you notices for subscription renewal
- To contact you regarding marketing endeavors
Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyze the profile of our visitors. For example: if on a previous visit you went to our success stories pages, we might find this out from your cookie and highlight success story information on your second and subsequent visits.
We gather non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information, as with that obtained from other cookies used on the site, to help us improve the services to our users.
User Provided Information: You provide certain personally identifiable information (such as your name and e-mail address) to us when choosing to participate in various activities on the Agency Access website(s) such as uploading images, videos, messages in our forums, entering contests or sweepstakes, taking advantage of promotions, responding to surveys, or subscribing to newsletters or other mailing lists. We will not distribute or publish your e-mail address to any third party for any reason without your prior written consent.
Many sites do this whenever a user visits their website in order to track online traffic flows.
Log File Information: When you use our website(s), our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Use and storage of your personal information
When you supply any personal information to agencyaccess.com (e.g. for Agency Access membership) we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.
In general, any information you provide to us will only be used within Agency Access and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to our website(s) or otherwise engage in any disruptive behavior on our website(s), we can use whatever information that is available to us about you to stop such behavior. This may involve informing relevant third parties such as your employer, Internet provider and law enforcement agencies about the content and your behavior.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of Agency Access membership you no longer wish to continue your membership. For safety reasons, however, we may store messaging transcript data (including message content, member names, times and dates) arising from the use of our services. Where personal information is held for people who have registered for services, that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with Data Protection Legislation.
If you are notified on the Agency Access site that your information may be used to allow Agency Access to contact you for "service administration purposes", this means that we may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We may contact you for promotional purposes, such as notifying you of improvements to the service or new services unless you specifically request not to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically not to receive such promotional information.
Credit Card Information
If you choose to subscribe to one of our services you may also be asked to provide your credit card information in order to fulfill your subscription request. Agency Access adheres to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of requirements designed to ensure that we process, store or transmit credit card information in a secure environment. For more information about PCI DSS go to: www.pcicomplianceguide.org/pcifaqs.php.
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and therefore you transmit such data at your own risk. Once we receive your transmission of information, we take all commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on the Agency Access website(s) if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us in writing to the address given in the paragraph below.
Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. Please address requests to the Chief Technology Officer, Agency Access, 360 Motor Pkwy, Suite 700, Hauppauge, NY 11788.
Users 16 and under
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Agency Access’s website. Users without this consent are not allowed to provide us with personal information.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on our website(s) from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Agency Access website(s) at any time or in any manner. If we learn that personally identifiable information of persons less than 13 years of age has been collected on our website(s) without verified parental consent, then we will take the appropriate steps to delete this information.
In the Event of Merger or Sale
In the event that Agency Access is acquired by, or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control.
Changes and updates to this Privacy Notice
This Privacy Notice may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. Your continued use of the Agency Access website(s) constitutes your agreement to this Privacy Notice and any future revisions.